Frequently Asked Questions
Everything you need to know about our natural fragrances.
Are Heretic fragrances completely natural?
Yes, we use 100% naturally derived materials, including essential oils, absolutes, and concretes, blended in organic sugarcane alcohol. We never use synthetic aroma chemicals or phthalates.
Do you offer international shipping?
Currently, we ship to most countries worldwide. However, due to international regulations regarding alcohol-based products, shipping rates and delivery times may vary by destination.
What is your return policy?
We offer a 30-day return window for unopened and unused products. Since scent is personal, we recommend purchasing our discovery sets before committing to a full-size bottle.
Are your products vegan and cruelty-free?
Absolutely. Heretic Parfum is committed to ethical beauty. All our fragrances are vegan and we never test on animals at any stage of production.
Why does the color of my perfume look different from my last bottle?
Because we use natural ingredients, slight variations in color and clarity are normal between batches. These nuances are a result of seasonal changes in the botanical harvests.
How should I store my fragrance to ensure longevity?
To preserve the integrity of the natural ingredients, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations.